Refund & Cancellation Policy
For consulting to any of the empanelled doctors at Eikonikos Clinics, patients are required to pay online first and then connect with doctor instantly or as per the appointment scheduled.
In case of unavailability of the scheduled doctor, the consultation can be rescheduled with another doctor with similar skill-set and experience and the deducted amount will be adjust in that call.
For pre-paid tele-health consultation with our doctors, there is no cancellation possible at patient’s end.